01. What if i am not a minority, can i still wear your product ?
02. What are my payment options ?
03. How do i place an order ?
04. What does it mean if an item is on backorder ?
05. How do i check out ?
06. How can i confirm that my order was processed ?
07. If i place my order today, when will i recieve it ?
08. What is your return policy ?
09. Can i submit a design idea ?
10. Can i use one of your designs or images ?
11. Are children's sizes available ?
12. Can i model for minoritees ?
13. What's the best product care practice ?
14. why can't i find a shirt ?
15. why are certain styles not available online ?
16. what size should i buy ?
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.01. What if i am not a minority; can I still wear your product ?
Of course! minoritees is a stylish line of casual wear whose roots began in african-american culture, However our product continues to grow and explore different cultures - whether it be race, color, religion or sexual orientation. We're all individuals - if you like it, wear it. we invite everyone to shop, enjoy and wear our product with pride. people are people for who they are, not what they are. Our shirts are created with that philosophy mind.
.02. What are my payment options ?
We accept Visa, Mastercard & American Express. Your online transactions are safe and secure because we use authorize.net as the payment processing gateway for each transaction.
.03. How do i place an order ?
Whether you decide to register or not, shopping online is designed to be a stress-free experience. From any page on this site, click on "shop online" from the top menu and click on a department button and a category of clothing. click on an item to view from the list that appears.
.04. What does it mean if an item is on "backorder" ?
An item that is "in stock" will be shipped in 2-3 business days. An item that is "backordered" means that we're temporarily out of stock but are expecting that product in by the end of the month. Backordered items may take a little longer to be delivered to you and cannot be sent overnight. to make a change to any backordered item that you have ordered, email us at customerservice@minoritees.com with your order number in the subject line and we'll be happy to help you out. items that are "not available" are no longer available for sale and cannot be backordered.
- click on the "your bag" icon in the top menu. your shopping bag appears and you can review your order.
- click on the 'check out' button to advance on to the "billing and shipping" page. type in all your info, (make sure you use your credit card billing address for the bill-to address to avoid delays in your order).
- click "place order now" to finish checking out. your order will not be received until you click this button.
note: If you opt to make a payment via paypal, you will be re-directed to the paypal website where you will enter your payment/credit card information. you must complete this portion to complete your order.
.06. How do I confirm that my order was processed ?
Once we receive your order, you will receive an e-mail confirmation usually within minutes. The e-mail will include an order number for your reference.
.07. If i place my order today, when will I recieve it ?
If an item is in-stock, your order will ship within 2 business days. if an item is out-of-stock, backordered or no longer available, we will contact you via email or phone. At that time you can choose to hold, edit or cancel your order.
.08. What is your return policy ?
For our complete return/refund policy, visit the 'shipping & returns' page.
- You must request an 'return authorization" code ( ra #) by emailing customer service at customerservice@minoritees.com
- The periods of coverage: (begins on ship date)
1 - 30 days - full refund or exchange for unworn, unwashed items returned in their original condition.
1-90 days - even-exchanges/replacements on merchandise proven to be defective. ( alterations to the original appearance of the merchandise nullifies the replacement coverage.
clearance items are non-refundable and can only be replaced or exchanged if defective.
- We reserve the right to deny a refund/replacement request for any consumer who abuses our policy.
.09. Can i submit a design idea ?
We love that your'e enthusiastic about our product and want to share your creativity with us. however all our designs are done in-house and we do not consider product designs or ideas from outside the company due to legal restrictions.
.10. Can i use a Minoritees design or image ?
Every design, logo, illustrations, image, and all content of minoritees, black I (including this website) are all copyrights, trademarks, servicemarks and intellectual properties of mInoritees llc and it's owners. unauthorized duplication in any form will be subject legal action including substantial fines.
.11. Are children's sizes available ?
Children's sizes are currently not available. We hope to begin carrying the line within the upcoming year.
.12. Can i model for minoritees ?
If you're interested in modeling for minoritees - please submit 2 current color photographs. One clear/unobstructed head shot, one fashionable/unobstructed body photo. click here to submit your shots
.13. What's the best product care practice ?
The best way to take care of your shirts are to: flip them inside out, machine was warm (cold for very dark colors to prevent fading), tumble dry on low or lay flat to dry. For our shirts with metallic inks, rhinestones or swarovski crystals - to preserve the luster: we recommend dry cleaning. Do not bleach the shirts. Any alterations to the product nullifies our return/replacement policy.
.14. Why can't i find a shirt ?
With the goal of being an ever-evolving line in mind - some designs are limited edition. They may have a limited number or prints or a limited window of time in which you'll be able to buy them - get 'em while they're hot...and keep checking back.
.15. Why are certain styles not available online ?
With the goal of being an ever-evolving line in mind - some designs are limited edition. They may have a limited number or prints or a limited window of time in which you'll be able to buy them - get 'em while they're hot...and keep checking back.
.16. What size should i buy ?
Details about our sizing and fits are found in each product description. For a general overview - visit our 'product questions' page.
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